What is a key responsibility of a case manager?

A case manager plays a crucial role in the coordination of care for clients, and one of their key responsibilities is to assess the overall needs of the client and determine the necessary services to meet those needs. This involves evaluating various aspects of a client's situation, including their physical, emotional, and social requirements. By understanding the client’s circumstances comprehensively, the case manager can develop an individualized care plan that connects the client with appropriate resources, such as healthcare services, community support, and other necessary interventions.

This process is vital for ensuring that the client receives holistic support tailored to their unique situation, allowing for better management of their health and wellbeing. The case manager acts as a liaison between the client and service providers, guiding the client through the options available and advocating for their best interests. These functions highlight the significance of the case manager's role in facilitating effective and efficient healthcare delivery.